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📑 let's update your refund, booking & cancellation policies !

📝 a quick note on refund, booking & cancellation policies...

👉🏾 at somos, you set your own booking, refund & cancellation policies.
let's go over what each one means...
🔁 refunds: 👉🏾 you can offer refunds for both one-off classes and subscription packages.
👉🏾 typically, we recommend only allowing refunds for completely unused class credits.
👉🏾 for example, if a student purchases a 4-class monthly subscription, you might offer a refund within e.g. 14 or 21 days, provided none of the class credits have been used.
🗓️ booking: decide how much notice you need for a class booking. you can also guide students on what to do if they can't find an available slot. [coming soon!]
🙅🏽 cancellations: protect your time by setting rules for cancellations. while life happens and cancellations will occur, it's important to be fair to both you and your students.