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π
initiate a refund from
hey
!
quick recap on how refunds work:
ππΎ
is an independent seller on somos.
ππΎ they've set their own prices,
refund
, booking & cancellation policies.
what gets refunded
ππΎ
's policy is to refund
.
ππΎ somos commission (if any) made through your purchase will be refunded.
ππΎ stripe payment processing fees (typically 1.2% to 2.5% + 0.25Β’) and donations to the somos impact fund (1% of the full price of a product) cannot be refunded.
process
1οΈβ£ as you are still within your refund period, you can go ahead and process your own refund.
2οΈβ£
will be notified.
π€ please share the reason behind your refund request:
*
π€ please share the reason behind your refund request:
A
i've changed my mind about the purchase
B
i've not been able to find time in the teacher's diary that works for me
C
i'm unhappy with the teaching/service provided
D
other
πΈ initiate refund