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🔁
initiate a refund from
hey
!
quick recap on how refunds work:
👉🏾
is an independent seller on somos.
👉🏾 they've set their own prices,
refund
, booking & cancellation policies.
what gets refunded
👉🏾
's policy is to refund
.
👉🏾 stripe payment processing fees (typically 1.2% to 3.5% + 0.25¢) and donations to the somos impact fund (1% of the full price of a product) cannot be refunded.
process
1️⃣ as you are still within your refund period, you can go ahead and process your own refund.
2️⃣
will be notified.
🤔 please share the reason behind your refund request:
*
🤔 please share the reason behind your refund request:
A
i've changed my mind about the purchase
B
i've not been able to find time in the teacher's diary that works for me
C
i'm unhappy with the teaching/service provided
D
other
💸 initiate refund